Contact Us

If you need assistance, please first see our FAQ page or our Travel Info section for commonly saught information, such as Fare Classes, Fees and Baggage.

If you do not find your answer, please choose one of the contact options below:

  • For immediate assistance please use 24/7 live chat feature below the website by clicking on the chat icon
  • In case of flight delay or cancellation please write to irregularity@primeraair.com
  • For claims and compensations please write to claims@primeraair.com
  • For press inquiries please contact press@primeraair.com
  • For generic inquiries, extra information, changes in the booking or any other matters please contact info@primeraair.com
  • For urgent matters you can reach us here

Yours sincerely, 

Primera Air



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