Travel Info

Transatlantic Flights


Check-in type Airport check-in desk
Available at these airports: All airports
Time before departure available: 3h to 60 min
Adding more baggage possible: up to 3h prior to departure, before completing check-in

Online check-in is not available.

At the airport check-in desk

Checking in at the check-in desk is available in all airports.

Passengers are advised to be at check-in desk 3 hours before departure. Check-in desk closes 60 minutes before departure; those who have not received a boarding pass at close of check-in, cannot be accepted for travel.

It is important that you check in for your flight and get to the departure gate on time. To be sure that all goes well, please observe the following:

  • Ensure that you have your travel documents ready before check-in
  • Make sure you know your booking confirmation number
  • Give yourself plenty of time to check in
Note: If you intend to check in at the airport or self-service kiosk, you can add checked baggage anytime via the Manage Booking page up to 3 hours before the scheduled flight departure time and before completing check-in.

Useful tips

  • Please make sure that you allow enough time to go through security checks at the airport and to get to your departure gate on time.
  • Increased security at most airports means that screening of cabin bags and body checks can take longer, particularly at busy times.